Privacy Policy

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Welcome to Nashi, an integrated platform for managing sports academies, teams, and seasons. This Privacy Policy explains how Nashi (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our website, mobile applications, and services (collectively, the “Service”).
By accessing or using our Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our Service to you.
  • a. Personal Information You Provide:
    • Account Data: When you register, we collect personal details such as your name, email address, phone number, date of birth, gender, and national ID/passport number (for identity verification, especially for Talent Scouts).
    • Player Data: For players, this includes performance statistics, attendance records, team assignments, and media (photos/videos) uploaded by parents or institutions.
    • Parent Data: Information related to linked children, payment details for invoices, and media uploaded on behalf of children.
    • Institution/Team Data: Details about the organization, teams, supervisors, coaches, and financial information for payout requests.
    • Talent Scout Data: Professional credentials, subscription details, and identity verification documents.
    • Communication Data: Content of messages in our chat microservice, social feed posts, comments, and any other communications you send or receive through the Service.
    • Financial Data: Payment information (e.g., credit card details, bank account information) for processing subscriptions, invoices, and payouts. Note: We do not store full credit card numbers on our servers; payment processing is handled by secure third-party payment gateways.
  • b. Information Collected Automatically:
    • Usage Data: Information on how you access and use the Service, such as your IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs.
    • Device Data: Information about the device you use, including device type, unique device identifiers, and mobile network information.
    • Location Data: We may collect general location information (e.g., city, country) based on your IP address.
2. How We Use Your Information
We use the collected information for various purposes, including:
  • To Provide and Maintain the Service: Operating, maintaining, and improving the functionality of Nashi.
  • To Manage Your Account: Registering you as a user, managing your profile, and providing access to relevant features based on your role (Player, Parent, Coach, etc.).
  • To Process Transactions: Handling subscriptions, invoices, and payout requests.
  • To Facilitate Communication: Enabling chat features, social feed interactions, and sending notifications (push, email) related to events, team updates, and announcements.
  • To Enhance Performance & Development: Tracking player performance, generating reports, and providing insights for coaches and institutions.
  • For Talent Scouting: Enabling Talent Scouts to search for and connect with players and their parents based on specified criteria. (Note: Player performance data is always visible to subscribed Talent Scouts).
  • To Improve Our Service: Analyzing usage patterns, identifying trends, and gathering demographic information to enhance user experience and develop new features.
  • For Security and Fraud Prevention: Protecting the integrity and security of our Service and preventing fraudulent activities.
  • To Comply with Legal Obligations: Fulfilling legal requirements and responding to lawful requests from public authorities.
3. How We Share Your Information
We may share your information in the following situations:
  • With Other Users:
    • Players, Coaches, Supervisors, Institution Owners: Information relevant to team management, event scheduling, and performance tracking is shared within the respective teams/institutions.
    • Parents: Can view their linked child’s performance, events, and feed.
    • Talent Scouts: Subscribed Talent Scouts have access to player performance data and contact information for parents (for direct messaging).
  • With Service Providers: We may share your data with third-party vendors and service providers who perform services on our behalf, such as payment processing, hosting, analytics, and customer support. These providers are obligated to protect your information.
  • For Business Transfers: In connection with a merger, acquisition, or sale of assets, your personal information may be transferred.
  • For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your account is terminated or you request deletion, we will delete or anonymize your data, subject to legal and operational requirements.
6. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
  • Objection: Object to the processing of your personal information in certain circumstances.
  • Data Portability: Request transfer of your data to another service.
To exercise these rights, please contact us using the details below.
7. Third-Party Links
Our Service may contain links to other websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
  • By email: [Your Support Email Address, e.g., support@nashi.com]
  • By visiting this page on our website: [Link to Contact Us page]